IMI Precision Engineering Inside Sales Lead in Littleton, Colorado
Norgren is part of global engineering organization IMI plc. IMI is at the forefront of delivering the solutions we need in a changing world and is focused on creating tremendous value by solving key industry problems in attractive markets and working with the best.
Norgren has a proud history of creating innovative engineering solutions in precise motion control and fluid technology, and we collaborate with our customers across more than 50 countries in critical areas such as Factory Automation, Material Handling, Rail, Energy, Process Control, Life Science and Commercial Vehicles.
The Inside Sales Lead will be responsible for providing guidance and training to Inside Sales Representatives as well as support to the Inside Sales Manager in a manufacturing sales environment. The Inside Sales Lead will also be responsible for lead management and assignment, and for providing feedback regarding agent performance to Inside Sales Manager.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibility to include the management of ‘lead coverage’ with effort focused of managing daily tasks meeting “call abandonment” metrics and “response time” targets.
Grow revenue and market share within assigned territory and account base.
Develop Sales Representatives by providing feedback directly to the Inside Sales Representative or via manager on various processes and procedures.
Facilitate sales solutions by researching issues and directly responding to customers, Outside Sales, Finance, management, and other business teams.
Perform administrative duties such as report generation and admin support for training sessions.
Participate in meetings and decisions regarding process improvements and training related to sales and team development.
Establishes and maintains a professional working relationship with both external and internal customers. A calm courteous, knowledgeable, yet authoritative demeanor is essential to promoting positive relationships. **Responsible for effective and timely responses to inquiries via email and phone communication and the maintenance of account information.
Monitoring team’s performance to ensure they meet daily, weekly and monthly sales goals.
Responsible for the preparing and participating in higher-level conference calls or activities relating to key customer acquisitions.
Able to communicate effectively and on a “technical level” in regards to manufactured parts and customer requirements.
Other duties as assigned.
Education and Experience
Bachelor’s degree from a four-year College or University (2 years of lead or supervisory work experience will be considered).
One (1) to three (3) years of inside sales experience required.
Computers and Technology
- Proficient with MS Office Suite (Word, Excel, PowerPoint & Outlook)
This position will be responsible for monitoring and directing the work for one or more employees. This position will assist in training employees on proper procedures and methods for performing job duties and responsibilities.
Job ID 2020-32180
# of Openings 1
Platform IMI Precision Engineering